Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or use our website. We respect your privacy and are committed to handling your information responsibly and transparently. By using this website, you acknowledge the practices described in this policy.

What Data We Collect

We may collect personal and technical information when you interact with our website, contact us, or use our services. The types of information we may collect include:

• Contact information: Your name, email address, phone number, and any other details you provide when contacting us.
• Message content: Information included in enquiries, feedback, or other communications submitted through our website.
• Technical information: Your IP address, browser type, device type, operating system, language preferences, and general location information.
• Usage information: Pages visited, links clicked, time spent on the website, referring websites, and other website interaction data.
• Cookie information: Information collected through cookies and similar technologies, as described below.

We do not intentionally collect sensitive personal information unless you voluntarily provide it and there is a lawful reason to process it. Please avoid submitting unnecessary sensitive information through contact forms or email.

How We Use Data

We use personal information only for legitimate and relevant purposes, including:

• Responding to questions, requests, and customer enquiries.
• Providing, maintaining, and improving our website and services.
• Monitoring website performance, security, and reliability.
• Understanding how visitors use our website so that we can improve its content and functionality.
• Preventing fraud, misuse, unauthorised access, and other harmful activity.
• Complying with legal obligations and enforcing our policies.
• Sending service-related communications where necessary or where you have requested them.

We process personal information only where we have a lawful basis to do so, such as your consent, the performance of a request or agreement, compliance with a legal obligation, or our legitimate interests in operating and improving the website.

Cookies

Our website may use cookies and similar technologies. Cookies are small text files placed on your device that help websites remember preferences, understand visitor activity, and improve functionality.

Cookies may be used for the following purposes:

• Essential cookies: Required for core website functions, security, and navigation.
• Preference cookies: Used to remember settings and choices made by visitors.
• Analytics cookies: Used to understand website traffic and usage patterns.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or appearance of parts of the website. Where required, we will request consent before placing non-essential cookies on your device.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services, including social media pages. These third-party websites operate independently and have their own privacy policies and data practices. We are not responsible for the content, security, or privacy practices of external websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information or using its services. Our website may include a link to our social media presence on X at https://x.com/.

Data Security

We take reasonable technical and organisational measures to protect personal information against accidental loss, misuse, unauthorised access, alteration, or disclosure. These measures may include access controls, secure communications, software updates, and regular monitoring of website systems.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should use appropriate care when submitting personal information online and contact us promptly if you believe your information has been misused.

User Rights

Depending on your location and applicable law, you may have rights regarding your personal information. These rights may include:

• The right to request access to the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal information in certain circumstances.
• The right to restrict or object to certain processing activities.
• The right to withdraw consent where processing is based on consent.
• The right to request a copy of your information in a commonly used, machine-readable format.
• The right to lodge a complaint with a relevant data protection authority.

We may need to verify your identity before completing a request. Some legal or operational circumstances may allow us to retain certain information or limit the fulfilment of a request.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to learn more about how we handle personal information, please contact us:

• Email: [email protected]
• Phone: +49 247 8190
• Address: 171 River Road, Germany

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be published on this page with a revised effective date where appropriate.